A holistic view of all IT services in one place!
Promote inter-departmental collaborative efforts, reduce manual effort and improve IT delivery capacity through one platform.
Our Expertise
How ServiceNow ITSM benefits you?
Consolidate disparate third-party tools and their data into a single system to leverage the power of analytics, thus increasing productivity and making informed business decisions.
Incident management
Efficient task allocation, embedded workflows and automated tasks to remove bottlenecks and achieve swift conflict resolution.
Problem management
Historical detailed analysis and real-time monitoring of applications to identify and mitigate vulnerabilities promptly.
Change management
Leverage dynamic approval process, change success score and risk predictions to drive change through organization.
Request management
Resolve requests quickly by capitalizing on AI, ML, NLP to embark on and automate inquiry management.
Knowledge management
Seamlessly track, share, assess knowledge assets and identify content gaps to improve productivity.
Predictive Intelligence
Proactively reduce resolution time and manual errors by leveraging smart suggestions driven by NLP.
Mobile Agent
Real-time mobile dashboards with KPIs and out-of-the-box deployment of workflows in ServiceNow apps to improve productivity.
NOW Mobile
Curate your own app with your brand logo and color theme that caters to the personalised needs of your employees.
Agent workspace
Proactively work on identifying major issues and enhance agent efficiency from a centralized platform.
Vendor Manager workspace
Keep track of vendor investments, manage expenses by identifying duplicate services and get a holistic view of vendor work.
Service owner workspace
Consolidated view of service offerings to evaluate, review and performance over time to detect outages and improvement areas.
DevOps
Connect with development tools, collaborate more efficiently and deliver innovation in alignment with business requirements.
Empower Your Business with CubeSimple's Tailored IT Solutions
- Automated workflows to accelerate app deployments and delivery processes thus improving efficiency.
- Replace legacy systems with new applications to improve efficiency and security.
- A holistic view of applications and tools to identify issues and maximize productivity.
