Why going for ServiceNow Virtual Agent:
Given the demand for consumer-grade experiences in work environments, ServiceNow’sVirtual Agent provides an experience similar to what Apple and Amazon have been providing with Siri and Alexa, respectively.
Our Virtual Agent empowers your employees with a context-aware, consistent, and scalable self-service option to get information and start workflows across the enterprise. It uses NLU to understand the syntax, semantics, and vocabulary of your company. We also provide out-of-box NLU models which are secure in Servicenow Cloud.